ERPSav

Sample report · Utility & Telecom Recovery

$874.86 expected back from a 25-row sample

This is ERPSav's own engine run on the sample file. The figures come from sample data, not from a customer.
Rows read
25
Cases opened
3
Money at risk
$1,232.30

Cases

  • Duke Energy · acct 4471 (Store 9) — duplicate bill, rate spike, overlapping period, late fees, tax on exempt usage, estimated readsDuke Energy

    $602.61of $892.30 at risk

    • warningAccount 4471 (Store 9): the bill for 2026-04-01 to 2026-04-30 (invoice D-104) appears twice; the duplicate of $395.00 should be credited.
    • warningAccount 4471 (Store 9): the bill for 2026-06-01 to 2026-06-30 works out to 0.1625 per unit, 1.63x the 0.1000 median of the previous 5 periods; $250.00 is above the usual rate.
    • warningAccount 4471 (Store 9): the bill for 2026-07-16 to 2026-08-15 overlaps 2026-07-01 to 2026-07-31 by 15 days; $210.00 of $420.00 covers days already billed.
    • warningAccount 4471 (Store 9): a late fee of $25.00 was charged on the bill for 2026-04-01 to 2026-04-30; please waive it.
    • warningAccount 4471 (Store 9): a late fee of $25.00 was charged on the bill for 2026-04-01 to 2026-04-30; please waive it.
    • warningAccount 4471 (Store 9): tax of $24.60 was charged on the bill for 2026-03-01 to 2026-03-31 although 50% of usage is tax exempt; $12.30 should be credited.
    • infoAccount 4471 (Store 9): 3 consecutive estimated reads (2026-04-01 to 2026-06-30); request an actual read and a true-up.

  • Northern Gas · acct 7783 (Warehouse) — duplicate billNorthern Gas

    $184.50of $205.00 at risk

    • warningAccount 7783 (Warehouse): invoice N-3 (2026-03-01 to 2026-03-31) is billed again for 2026-04-01 to 2026-04-30; the duplicate of $205.00 should be credited.

  • Verizon Business · acct 5521-88 (Store 9) — unused lineVerizon Business

    $87.75of $135.00 at risk

    • warningAccount 5521-88 (Store 9) line 555-0101: mobile service shows zero usage for 3 consecutive periods (2026-03-01 to 2026-05-31) but was billed $135.00; the line may be unused and should be cancelled or credited.

The letter drafted for the largest case

Subject: Billing review: account 4471 - Duke Energy - credit request $892.30

Date: 2026-11-06

To: Duke Energy Billing
Re: Account 4471 (Store 9)

Dear Duke Energy billing team,

We reviewed the bills on the account above and found the items listed below. For each one we have set out the account, the billing period, the amount and the credit we are requesting.

1. Account 4471 (Store 9): the bill for 2026-04-01 to 2026-04-30 (invoice D-104) appears twice; the duplicate of $395.00 should be credited.
   Requested credit: $395.00

2. Account 4471 (Store 9): the bill for 2026-06-01 to 2026-06-30 works out to 0.1625 per unit, 1.63x the 0.1000 median of the previous 5 periods; $250.00 is above the usual rate.
   Requested credit: $250.00

3. Account 4471 (Store 9): the bill for 2026-07-16 to 2026-08-15 overlaps 2026-07-01 to 2026-07-31 by 15 days; $210.00 of $420.00 covers days already billed.
   Requested credit: $210.00

4. Account 4471 (Store 9): a late fee of $25.00 was charged on the bill for 2026-04-01 to 2026-04-30; please waive it.
   Requested credit: $25.00

5. Account 4471 (Store 9): a late fee of $25.00 was charged on the bill for 2026-04-01 to 2026-04-30; please waive it.
   Requested credit: $25.00

6. Account 4471 (Store 9): tax of $24.60 was charged on the bill for 2026-03-01 to 2026-03-31 although 50% of usage is tax exempt; $12.30 should be credited.
   Requested credit: $12.30

Total credit requested: $892.30. Where two items concern the same bill, that bill is counted once in this total.

Please issue a corrected bill or a credit for these amounts and confirm in writing once it is applied.

Estimated readings:
- Account 4471 (Store 9): 3 consecutive estimated reads (2026-04-01 to 2026-06-30); request an actual read and a true-up.

Please arrange an actual meter reading and, once it is taken, true-up the account against the estimated bills.

If any of these items is correct, please send us the supporting detail (the tariff, meter readings or invoice) so we can review it.

Thank you,
Sample Company Inc.

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