ERPSav

Sample report · Parcel & Freight Recovery

$168.99 expected back from a 26-row sample

This is ERPSav's own engine run on the sample file. The figures come from sample data, not from a customer.
Rows read
26
Cases opened
4
Money at risk
$341.98

Cases

  • Old Dominion Freight Line ODFL-22931 — 1 disputed reweigh/reclassOld Dominion Freight Line · respond by 2027-04-06

    $82.89of $184.20 at risk

    • warningPRO 8812044710 was reclassed from class 70 to 85 and reweighed from 1200 lb to 1350 lb; our bill of lading shows the original class, so we ask for the inspection record and a credit of the correction charges if it does not support the change.

  • UPS 4X81R2 — 1 duplicate tracking charge, 1 voided label charged, 1 residential surcharge on a business, 1 repeat address correction, 1 overbilled weight, 1 fuel surcharge above publishedUPS · respond by 2027-04-01

    $56.86of $76.68 at risk

    • blockerTracking 1Z4X81R20312345671 was billed 2 times for Ground Commercial ($14.85) on invoices 00004X81R2406, 00004X81R2413; $17.71 looks billed twice.
    • blockerLabel 1Z4X81R20312345726 is marked "Voided" and shows no delivery scan, yet $12.75 was charged and not credited.
    • warningTracking 1Z4X81R20312345682 carries a Residential Surcharge of $6.50 but the delivery address is recorded as commercial.
    • warning1 address correction fee ($25.25) was charged for 41 Elm Ave, yet 1 other shipment to the identical address delivered without a correction.
    • warningTracking 1Z4X81R20312345715 was billed at 22 lb, but the package measured 12x12x10 in and weighed 5 lb, which bills at 11 lb (DIM divisor 139).
    • warningFuel surcharge on tracking 1Z4X81R20312345682 is $4.10, 23.16% of $17.70 in charges, above the published 19.25% for the week; the excess is $0.69.

  • FedEx 6120-4471-9 — 1 duplicate surchargeFedEx · respond by 2027-04-07

    $24.38of $32.50 at risk

    • warning"Additional Handling" was charged 2 times on tracking 771234567890 ($32.50, $32.50); it applies once per package.

  • UPS 4X81R2 service guarantee — 1 late guaranteed deliveryUPS · respond by 2026-10-23

    $4.86of $48.60 at risk

    • infoNext Day Air shipment 1Z4X81R20312345737 was due 2026-10-08 and delivered 2026-10-09; UPS guaranteed air still carries a money-back guarantee on transportation charges. The claim window (UPS: within 15 days of the scheduled delivery date) ended 2026-10-23, so recovery is less likely.

The letter drafted for the largest case

Subject: Billing adjustment request — Old Dominion Freight Line ODFL-22931 (Sample Company Inc.)

Dear Old Dominion Freight Line Billing team,

During a routine review of Sample Company Inc.'s shipping invoices for account ODFL-22931, we found the charges below, which we believe were billed in error. We may have misread our records, so please check them against your own.

Reweigh and reclass corrections we dispute:
  - PRO 8812044710, invoice ODFL-INV-88120, dated 2026-10-08, Linehaul $486.20; credit requested: $74.20
  - PRO 8812044710, invoice ODFL-INV-88120, dated 2026-10-08, Reweigh & Inspection Fee $45.00; credit requested: $45.00
  - PRO 8812044710, invoice ODFL-INV-88120, dated 2026-10-08, Reclass Fee $65.00; credit requested: $65.00
  Basis: PRO 8812044710 was reclassed from class 70 to 85 and reweighed from 1200 lb to 1350 lb; our bill of lading shows the original class, so we ask for the inspection record and a credit of the correction charges if it does not support the change.

Total credit requested: $184.20

Could you please review these charges and issue a credit to our account? If you believe any charge is correct, the supporting scan, measurement or inspection record would help us reconcile.
The adjustment window for the earliest open item ends 2027-04-06.

Thank you for your help.

Kind regards,
Sample Company Inc.

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