ERPSav

Sample report · Fuel Card Review

$265.12 expected back from a 15-row sample

This is ERPSav's own engine run on the sample file. The figures come from sample data, not from a customer.
Rows read
15
Cases opened
3
Money at risk
$509.75

Cases

  • Fuelman (Corpay) — 2 fees not on the agreed list, 1 late fee, 1 discount shortfall, 1 price above postedFuelman (Corpay) · respond by 2026-11-30

    $118.45of $172.18 at risk

    • warningFuelman (Corpay) charged "Program Administration Fee" of $49.00 on 2026-10-01. It is not on the list of fees you told us were agreed.
    • warningFuelman (Corpay) charged "Clean Advantage Program" of $12.50 on 2026-10-15. It is not on the list of fees you told us were agreed.
    • warningFuelman (Corpay) charged a late fee of $85.00 on 2026-10-25, but the payment was made on 2026-10-14, on or before the 2026-10-15 due date.
    • warningFuelman (Corpay): the promised discount on 248.9 gal of fuel (2026-10) comes to $12.45, but $3.61 has been credited, $8.84 short.
    • warning40.1 gal on 2026-10-13 at Flying J were billed at 5.299 a unit against a posted 4.879, $16.84 more.

  • Maria Lopez (internal review) — 1 fill above tank capacity, 1 repeat fillMaria Lopez (internal review)

    $92.57of $162.78 at risk

    • warningMaria Lopez: 61.5 gal pumped into TRK-101 on 2026-10-06 06:48 at Love's Travel Stop, but its tank holds 50 gal; the 11.5 gal over capacity cost $55.88.
    • warningTRK-101 was filled twice within 2h 42m: 61.5 gal on 2026-10-06 06:48 and 22 gal ($106.90) on 2026-10-06 09:30 at Chevron.

  • Dev Patel (internal review) — 1 premium-grade fill, 1 non-fuel purchase, 1 odometer reversal, 1 weekend or after-hours useDev Patel (internal review)

    $54.10of $174.79 at risk

    • infoDev Patel bought Premium Unleaded 91 for VAN-204 that takes Regular Unleaded on 2026-10-09 12:40 at Arco; at about $0.77 a gallon over regular, the extra cost was $14.63.
    • warningDev Patel used card ****2004 for "Merchandise - Snacks" ($23.47) on 2026-10-14 16:20 at Shell, which is not fuel.
    • infoVAN-204: odometer entered as 44980 on 2026-10-16, lower than 45622 on 2026-10-09. The card may have been used for another vehicle, or the reading mis-keyed ($71.58).
    • infoDev Patel: 1 transaction ($65.11) on a weekend or outside 06:00-20:00 (2026-10-17 23:41). Worth checking against the schedule.

The letter drafted for the largest case

Subject: Fuel card fee and credit review — Fuelman (Corpay) (Sample Company Inc.)

Dear Fuelman (Corpay) customer service team,

We reviewed the fleet card statements for Sample Company Inc. and found the charges and credits below that we cannot match to our agreement. We may have missed something, so please check them against your records.

Fees we cannot match to our agreement:
  - 2026-10-01, Program Administration Fee, not on the disclosed-fee list: $49.00
  - 2026-10-15, Clean Advantage Program, not on the disclosed-fee list: $12.50

Late fees:
  - 2026-10-25, Late Fee, paid 2026-10-14, due 2026-10-15: $85.00

Promised discounts or rebates not credited:
  - 2026-10, Promised discount on 248.9 gal (2026-10), expected $12.45, credited $3.61: $8.84

Prices billed above the posted price:
  - 2026-10-13 07:05, card ****1001, Flying J, Ripon, CA, Diesel #2, billed 5.299 vs posted 4.879 a unit: $16.84

Total we are asking you to credit or explain: $172.18

For each fee, could you please show us where it was disclosed to us and agreed, or credit it to our account? For the discounts and prices, please send the calculation you used or credit the difference.

Thank you for your help.

Kind regards,
Sample Company Inc.

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