Sample report · Freight Loss & Damage Claims

$6,175.50 expected back from a 11-row sample

This is ERPSav's own engine run on the sample file. The figures come from sample data, not from a customer.
Rows read
11
Cases opened
8
Money at risk
$11,055.00

Cases

  • XPO PRO X77120044 damage — no acknowledgment after 30 daysXPO

    $1,550.00of $3,100.00 at risk

    • warningThe claim for PRO X77120044, filed 2026-09-15 for $3,100.00, has no written acknowledgment after 52 days; 49 CFR 370.5 provides for acknowledgment within 30 days of receipt.
  • Estes Express Lines PRO 4471902281 concealed damage — concealed damage claim not filedEstes Express Lines · respond by 2027-06-24

    $1,125.00of $2,250.00 at risk

    • warningPRO 4471902281 was signed for clean on 2026-09-24 and damage was found later, reported 2026-09-29, 3 business days after delivery, inside the 5-business-day notice period carriers commonly ask for. No claim has been filed; $2,250.00 can be claimed until 2027-06-24.
  • FedEx Freight PRO FXF7781200 damage — settled below valueFedEx Freight · respond by 2028-09-20

    $1,080.00of $1,800.00 at risk

    • warningThe claim for PRO FXF7781200 was settled at $1,200.00 against an invoice value of $3,000.00 with no released-value limit on file, $1,800.00 short.
  • Southeastern Freight Lines PRO SEFL5502113 shortage — claim not filed, freight charges on lost goodsSoutheastern Freight Lines · respond by 2027-07-03

    $703.50of $1,005.00 at risk

    • warningPRO SEFL5502113 was delivered 2026-10-03 with the exception "Short 3 of 12 cartons" on the delivery receipt, and no claim has been filed. A delivery receipt notation is not a claim (49 CFR 370.3(c)); $900.00 (3 of 12 pieces) can be claimed until 2027-07-03.
    • warningPRO SEFL5502113 was billed $420.00 in freight charges for goods that were short (3 of 12 pieces), and no refund is on file; $105.00 of freight can be included in the claim.
  • Old Dominion Freight Line PRO 0812204417 damage — claim not filedOld Dominion Freight Line · respond by 2027-06-10

    $672.00of $960.00 at risk

    • warningPRO 0812204417 was delivered 2026-09-10 with the exception "2 cartons crushed" on the delivery receipt, and no claim has been filed. A delivery receipt notation is not a claim (49 CFR 370.3(c)); $960.00 (2 of 10 pieces) can be claimed until 2027-06-10.
  • R+L Carriers PRO R1188201 shortage — freight charges on lost goods, no resolution after 120 daysR+L Carriers · respond by 2027-02-22

    $487.00of $850.00 at risk

    • warningPRO R1188201 was billed $520.00 in freight charges for goods that were short (3 of 12 pieces), and no refund is on file; $130.00 of freight can be included in the claim.
    • warningClaim RL-CL-55120 for PRO R1188201, filed 2026-06-01 for $720.00, has no payment, declination or firm offer after 158 days; 49 CFR 370.9 provides for one within 120 days and a written status every 60 days after that.
  • ABF Freight PRO ABF0099187 loss — freight charges on lost goods, duplicate claim recordABF Freight · respond by 2027-06-08

    $476.00of $680.00 at risk

    • warningPRO ABF0099187 was billed $680.00 in freight charges for goods that were lost, and no refund is on file; $680.00 of freight can be included in the claim.
    • infoPRO ABF0099187 has two claims for the same loss (claim numbers ABF-CL-33018 and ABF-CL-33044); only one is counted, and the carrier should be asked to merge them so it is not paid or declined twice.
  • Saia PRO 1022983310 concealed damage — concealed damage claim not filedSaia · respond by 2027-06-25

    $82.00of $410.00 at risk

    • warningPRO 1022983310 was signed for clean on 2026-09-25 and damage was found later, reported 2026-10-13, 12 business days after delivery, after the 5-business-day notice period carriers commonly ask for. No claim has been filed; $410.00 (1 of 4 pieces) can be claimed until 2027-06-25.

The letter drafted for the largest case

Subject: Freight claim PRO X77120044 — follow-up — XPO (Sample Company Inc.)

Dear XPO Claims Department,

This concerns the freight claim Sample Company Inc. filed on 2026-09-15 for the damage to the shipment below. We restate the claim here.

Shipment:
  Carrier: XPO
  PRO number: X77120044
  Bill of lading: BOL-55102
  Ship date: 2026-08-28
  Delivery date: 2026-09-03
  Origin: Chicago, IL
  Destination: Newark, NJ
  Pieces: 8 (8 damaged)
  Weight: 2100 lb
  Delivery receipt notation: "1 pallet wet"
  Claim first filed: 2026-09-15

The goods were in XPO's care for this shipment, and Sample Company Inc. holds XPO liable for the damage under 49 U.S.C. 14706.

Amount claimed:
  - Invoice value of the goods damaged: $3,100.00
Total amount claimed: $3,100.00

Our records show no written acknowledgment of this claim. 49 CFR 370.5 provides for acknowledgment in writing within 30 days of receipt, together with a list of any further documents needed. Please acknowledge the claim and tell us if anything else is required.

Supporting documents (enclosed or available on request): bill of lading, delivery receipt, commercial invoice showing the value of the goods, freight bill, photographs of the damage.

Please reply in writing.

Kind regards,
Sample Company Inc.

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