Solutions · Logistics & e-commerce
Parcel, freight, tariffs and chargebacks in one place.
Where the money goes
Surcharges you can't check by hand
Residential fees on business addresses, overbilled weights and repeat address corrections.
Refunds that went away
Most late-delivery guarantees are suspended, so the remaining money is in billing errors.
Claims that never get filed
Damage and shortage notes stay in the warehouse instead of becoming carrier claims.
Refunds owed entry by entry
IEEPA refunds arrive in stages, and the short entries are hard to see.
6 modules
What ERPSav checks for you
Parcel & freight invoice recovery
Carrier invoices carry surcharges and adjustments that are hard to check by hand: residential fees on business addresses, billed weight above the measured package, duplicate tracking numbers, voided labels, repeat address corrections, and reweigh or reclass fees on LTL bills. Late-delivery refunds have mostly gone: FedEx's money-back guarantee remains suspended for Ground, Home Delivery, Express Saver and 2Day.
You need: Carrier invoice detail from the billing portal: tracking number, service, billed weight, dimensions and charges
Learn moreFreight loss & damage claims
Damaged and short shipments only become money if someone files a claim with the right paperwork inside the carrier's time limit. Many are handled by email, written off, or settled for less than the invoice value.
You need: Shipment exceptions: delivery receipts with damage or shortage notes, and receiving discrepancies
Learn moreDetention & demurrage disputes
Ocean carriers and terminals bill detention and demurrage per container per day, often weeks after the box moved. Invoices arrive late, count free time wrongly or charge for days you could not get an appointment, and they get paid because nobody has time to rebuild each container's timeline.
You need: Detention and demurrage invoices
Learn moreTariff refund reconciliation (IEEPA)
In February 2026 the US Supreme Court held that IEEPA does not authorise tariffs, and CBP has estimated about $166 billion in refunds to more than 330,000 importers. Refunds arrive entry by entry, and it is hard to see which entries were repaid in full, which were short or paid without interest, and which have liquidated and need a different route.
You need: Entry summary data with the IEEPA duty on each entry (ACE report or broker export)
Learn moreChargeback defence
Many chargebacks are worth fighting, but each needs the right evidence in the right format before a short deadline, so merchants often accept the loss. Card networks also watch dispute ratios: Visa lowered its excessive-merchant threshold to 1.5% in the US, Canada, Europe and Asia-Pacific from 1 April 2026.
You need: The dispute export from each processor: dispute ID, reason, amount and due date
Learn moreFuel card fee recovery
Fuel cards bill more than fuel: programme, administration and convenience fees, late fees and add-ons that start several billing cycles into a contract. In September 2026 the FTC announced FleetCor (Corpay) will pay $100 million to resolve findings of unauthorised fees charged to business customers.
You need: Fuel card statements or fee detail for the last 12–24 months
Learn more
Worth knowing
Suspended
FedEx's money-back guarantee remains suspended for FedEx Ground, Home Delivery, Express Saver and 2Day; it was reinstated in 2026 only for overnight, 2Day A.M. and international Priority services.
ERPSav flags late deliveries only where a guarantee applies and focuses on surcharge and weight errors.
FedEx money-back guarantee (opens in a new tab)180 days
Under federal law, a shipper has 180 days from receiving a motor-carrier bill to contest it.
ERPSav checks every freight bill as it arrives, so disputes go out well inside the window.
49 U.S.C. § 13710 (opens in a new tab)9 months
Motor carriers can't give you less than 9 months to file a loss or damage claim.
ERPSav turns damage and shortage notes into claims and tracks each filing deadline.
49 U.S.C. § 14706 (opens in a new tab)$166B
In February 2026 the US Supreme Court held that IEEPA does not authorize tariffs; CBP has estimated about $166 billion in refunds to more than 330,000 importers.
ERPSav reconciles every entry against the refunds you have received and flags what is still missing.
Learning Resources v. Trump, summary of CBP's estimate (opens in a new tab)30%
Stripe charges $15 per dispute, and its Smart Disputes service takes 30% of each dispute won.
ERPSav's Recovery plan takes 12% of disputes won, across every processor you use.
Stripe pricing (opens in a new tab)
Pricing
Three ways to pay
Self-serve
From $299 a month
Starter $299, Growth $699, Scale $1,499. Yearly is 10× monthly.
Keep 100% of what you recover.
Recovery plan
$99 per module a month
Plus a 10–20% success fee by module, charged only when money is credited to you.
A small platform fee and a lower share.
Managed
Performance only
A share of money actually received, 20–30% for most modules; nothing owed on cases that are not won.
Our team works the cases for you.
See your own number
Upload one export and see every finding with its evidence. 14 days, every module, no card.
- ERPSav finds billing errors and drafts disputes you file in your own name; it never books or arranges transport.
- ERPSav drafts carrier claims you file in your own name; it does not handle insurance claims and never arranges transport.
- ERPSav rebuilds the timeline and drafts the dispute you send; it never arranges transport and gives no legal opinion on maritime rules.
- ERPSav prepares the reconciliation; you or your licensed customs broker files anything with CBP.
- You submit every response through your processor; ERPSav builds the evidence and the draft, and in the UK and Ireland it is software-only.
- ERPSav drafts the fee dispute you send to your card provider; it is not part of, and cannot file for, any FTC redress programme.