Illustrative example. A composite scenario built from typical ranges in our research, not a real customer. Your numbers will differ.
The situation
The group spends about $60M a year with suppliers across three legal entities that share many vendors. An ERP change two years earlier left duplicate vendor records. Taxable purchases run about $9M a year at a blended 7% rate, and the distributor holds resale certificates with most vendors.
What was uploaded
- Paid-invoice ledger for 24 months from the ERP (CSV, all three entities)
- Vendor master list
- Purchase lines with tax detail for 36 months
- Resale and exemption certificates on file with each vendor
What the engine found
Duplicate payments
$51,200Invoice numbers keyed two ways (for example INV-1043 and 1043) and suppliers set up twice after the ERP change.
Rule:
fuzzy_duplicateSame invoice paid by two entities
$18,700Shared suppliers paid once by each entity for the same invoice.
Rule:
cross_entity_duplicateCredit memos never applied
$21,300Credits sitting on supplier statements that were never taken against later invoices.
Rule:
unapplied_creditPayments above the invoice amount
$5,200Payments that exceeded the invoiced amount after manual edits.
Rule:
overpaymentTaxed despite a certificate on file
$19,800Vendors charged sales tax on goods bought for resale while holding the distributor's certificate.
Rule:
exempt_certificateRate above the expected local rate
$5,300Deliveries taxed at another jurisdiction's higher rate.
Rule:
rate_above_expectedTax lines billed twice
$3,600The same tax line appearing twice on one invoice.
Rule:
duplicate_tax_lineTax charged on tax
$2,800Tax calculated on a total that already included tax.
Rule:
tax_on_tax
The numbers
- Found
- $127,900
- Expected
- $83,200
- Recovered within 6 months
- $76,800
Supplier payments: $96,400 found, $58,900 recovered. Sales tax: $31,500 found, $17,900 recovered.
What it would cost, three ways
Over the same 6 months, in USD.
Self-serve
$3,288
Starter $299 + one module add-on $249 = $548 a month × 6 months. Keep 100%.
Recovery plan
$12,708
$99 × 2 modules × 6 months = $1,188, plus 15% of $58,900 ($8,835) and 15% of $17,900 ($2,685).
Managed
$22,150
Supplier payments: 30% of the first $50,000 ($15,000) + 20% of $8,900 ($1,780). Sales tax: 30% of $17,900 ($5,370).
Time spent
About 14 hours over six months: two exports, a review of the findings, 23 supplier letters and follow-up calls.
The lesson
Duplicate vendor records were the biggest single source of duplicate payments. Merging them, and asking each supplier for a statement of account before sending a refund request, turned most findings into credits within weeks.
ERPSav finds the overpayment and drafts the request on your letterhead; you send it, and the supplier pays you directly.